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Hotel classification



Today in the hotel business there is no single organization that standardizes hotel services and sets the level of a hotel. This is usually done by the national hotel association. She also monitors the hotel's compliance with the requirements. The practice of countries popular from a tourist point of view is that most large hotels try to enter the national association, which sets standards for hotels and certifies them according to approximately the following criteria:

Services

1*

2*

3*

4*

5*

TV

on the floor

on the floor

in the room

in the room

in the room

Refrigerator

on the floor

on the floor

in the room

in the room

in the room

Air conditioning

+

+

+

Telephone in the room

+

+

Radio

+

+

+

+

+

Daily cleaning

+

+

+

+

+

Bathrooms

at least 2
per floor

at least 2
per floor

in the room

in the room

in the room

Toilets

at least 1
for 5 rooms

at least 1
for 5 rooms

in the room

in the room

in the room

Washbasin without a bathroom

1

1

Change of linen

once every
5 days

once every
3 days

once every
3 days

daily

daily

Change of towels

once every
3 days

once every
3 days

daily

daily

daily

Mirror

1

1

1 and more

more than 2

more than 2

Hair dryer

+

+

Shampoo, shower gel, bath salt

+

+

Towels (for each guest)

at least 2

at least 2

not less than 3

not less than 5

not less than 5

Guarded parking lot

+

+

+

Writing set

+

+

+

Carpets or carpets in the seating area

+

+

+

Decorative landscaping, artistic compositions, music broadcasting

+

+

+

Business center

+

+

+

Sports and fitness center

+

+

Barbershop

+

+

+

Beauty saloon

+

+

Consumer service room

+

+

+

Cafe

+

+

Restaurant

several halls,
separate offices,
banqueting hall

several halls,
separate offices,
banqueting hall

Doorman

+

+

Washing and ironing

+

+

+

+

+

Dry cleaning

+

+

+

+

Minor clothing repair

+

+

+

+

+

Shoe shine

+

+

+

+

Currency exchange

+

24 hours

24 hours

Car rental

+

+

Booking tickets for various types of transport

+

+

+

The ability to choose any of the power options (HB, BB, AI)

more than 50 rooms

more than 50 rooms

+

+

24-hour bar or cafe

+

+

Room service

at breakfast hours

from 7.00
to 24.00

from 7.00
to 24.00

24 hours

Breakfast menu in the room

+

+

Staff uniforms differentiated by service, service badges

+

+

+

Morning wake up

+

+

+

+

+


Alternative hotel classification

In a number of countries, there is an alternative classification of hotels, for example:

In Turkey, you can relax in club hotels (Holliday Village), which are divided into:

  • HV1 is a hotel of the club system of the first category with accommodation in cottages (approximately corresponds to 3* – 4*). They are distinguished by good animation, a large green area, but the rooms are small.
  • HV2 is a club hotel of a lower category.

In Greece, in some regions, the designation of hotels in Latin letters has been preserved:

  • Deluxe: 5*
  • А: 4* – 4*+
  • В: 3* – 3*+
  • С: 2*
  • D: 1*

* * *

The remoteness of the hotel from the sea (beach)

  • First coastline – a hotel located directly on the beach
  • The second coastline is a hotel, between the beach and the territory of which there is a road or a promenade
  • City hotel – a hotel located in a resort town. Usually you need to get to the beach on foot or by bus

What can be taken away from the hotel
Types of food in hotels
Hotel room classification
Hotel room rules
Hotel rules of conduct

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